Shipping Information for Croatia

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: Ministry of Finance - Croatia, Taxation and Customs Union

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

• UPS: For shipping related inquiries regarding UPS Express orders, please contact the UPS Express Customer Service at 385 1 4444777.

• USPS: Additional tracking available within the destination country. Complete in-country tracking cannot be guaranteed as final mile scans are completed by the local post. Applies to orders valued up to $100.00 and weighing no more than 4 lbs (1.8kg). For shipping related inquiries please contact your local post.

Please note – For USPS orders, the delivery information (Name, Address, etc.) will show in both English (auto-translated) and the language you used when placing your order, on the shipping label. We apologize in advance for any mistranslations.

Please click here for information on how to track USPS packages.

USPS Vertical Signature is a trademark of the United States Postal Service and is used with permission.

• Delivery by Local Post: Applies to orders valued up to $100.00 and weighing no more than 4 lbs (1.8kg). With this option, tracking is available up to destination country. Due to reduced access within the local postal network final mile delivery tracking will not be available. iHerb is striving towards better visibility with this option. For shipping related inquiries please contact your local post.

Restrictions

At iHerb, we respect the rules and regulations of Croatian government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into Croatia: Hoodia, meat and milk products, and quantities larger than 2kg of powdered infant milk or infant food.

Contact Us

Click here to get connected with iHerb's customer service.